Privacy Policy
Your privacy is important to us
1. Introduction
Welcome to QuantX's Privacy Policy. This policy describes how QuantX ("we", "us", or "our") collects, uses, and protects your personal information when you use our blockchain technology research and development platform.
Key Points:
- We collect only necessary information to provide our services
- We do not sell your personal data to third parties
- You have control over your data and can request deletion
- We use industry-standard security measures to protect your information
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when you:
- Create an account: Name, email address, username, password
- Use our services: Project data, code repositories, research notes
- Contact us: Support requests, feedback, inquiries
- Subscribe to services: Payment information (processed by third-party payment processors)
2.2 Automatically Collected Information
When you use our platform, we automatically collect:
- Usage data: Pages visited, features used, time spent on platform
- Device information: IP address, browser type, operating system, device identifiers
- Cookies and tracking: Session cookies, preference cookies, analytics cookies
- Log data: Access times, error logs, performance metrics
2.3 Information from Third Parties
We may receive information from:
- Authentication services (Google, GitHub, etc.)
- Payment processors
- Analytics providers
- Security services
3. How We Use Your Information
We use collected information for the following purposes:
3.1 Service Delivery
- Provide, maintain, and improve our platform
- Process and complete transactions
- Send service-related communications
- Provide customer support
3.2 Platform Enhancement
- Analyze usage patterns and trends
- Develop new features and functionality
- Conduct research and testing
- Optimize performance and user experience
3.3 Security and Compliance
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
- Enforce our Terms of Service
- Protect our rights and property
3.4 Communication
- Send technical notices and updates
- Respond to your inquiries
- Send marketing communications (with your consent)
- Conduct surveys and gather feedback
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share information with trusted third-party service providers who assist us in:
- Cloud hosting and infrastructure (AWS, Google Cloud, etc.)
- Payment processing
- Email services
- Analytics and monitoring
- Customer support tools
4.2 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Enforce our Terms of Service
- Protect our rights, privacy, safety, or property
- Prevent fraud or illegal activities
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.4 With Your Consent
We may share information for other purposes with your explicit consent.
5. Data Security
We implement robust security measures to protect your information:
- Encryption: Data is encrypted in transit (TLS/SSL) and at rest
- Access controls: Limited access to personal data on a need-to-know basis
- Authentication: Multi-factor authentication for sensitive operations
- Monitoring: Continuous security monitoring and incident response
- Regular audits: Security assessments and vulnerability testing
- Employee training: Staff trained on data protection best practices
Note: While we implement industry-standard security measures, no system is 100% secure. You are responsible for maintaining the security of your account credentials.
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
When you close your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal or legitimate business purposes.
7. Your Rights and Choices
You have the following rights regarding your personal information:
7.1 Access and Portability
- Request a copy of your personal data
- Download your data in a machine-readable format
7.2 Correction and Update
- Update or correct inaccurate information
- Modify your account settings
7.3 Deletion
- Request deletion of your personal data
- Close your account permanently
7.4 Restriction and Objection
- Restrict processing of your information
- Object to certain data processing activities
- Opt-out of marketing communications
7.5 Cookie Preferences
- Manage cookie settings through our cookie banner
- Disable cookies in your browser settings
To exercise these rights, please contact us at quantxvip@gmail.com
8. Cookies and Tracking Technologies
8.1 Types of Cookies We Use
- Essential cookies: Required for platform functionality
- Performance cookies: Help us analyze platform usage
- Functional cookies: Remember your preferences
- Analytics cookies: Provide insights into user behavior
8.2 Third-Party Tracking
We use the following third-party services that may collect information:
- Google Analytics (usage analytics)
- Cloudflare (security and performance)
- Stripe (payment processing)
8.3 Managing Cookies
You can control cookies through:
- Our cookie consent banner
- Browser settings
- Third-party opt-out tools
9. International Data Transfers
Your information may be processed and stored in countries outside your residence. We ensure adequate protection through:
- Standard contractual clauses
- Data processing agreements
- Appropriate safeguards as required by law
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting a notice on our platform
- Sending an email notification
- Updating the "Last Updated" date
Your continued use of the platform after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
- Email: quantxvip@gmail.com
- Website: www.quantx.com
- Response Time: We aim to respond within 30 days
13. Regional Privacy Rights
13.1 European Union (GDPR)
If you are located in the EU, you have additional rights under the General Data Protection Regulation, including:
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with supervisory authorities
- Right to withdraw consent
13.2 California (CCPA)
California residents have specific rights under the California Consumer Privacy Act, including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of data sales
- Right to non-discrimination for exercising privacy rights
13.3 Other Jurisdictions
We comply with applicable data protection laws in all jurisdictions where we operate.
Last Updated: January 2024
© 2024 QuantX. All rights reserved.